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Since21 Creative / Digital management

Digital management in Malaysia

Ongoing social media, ads and reporting handled by one team, so your brand keeps working while you run the business.

Mercure Hotels KL Trion social media and design work by Since21 Creative
Public Since21 digital work

A clearer path

Consistent posting beats occasional bursts.

We run the monthly work behind your channels: a content calendar, artwork and captions, approvals, publishing and a review of what worked. Nothing goes live without your sign-off unless we agree otherwise.

What an engagement can include

01 / 03

Plan

A monthly content calendar built around your offers, seasons and festive dates.

02 / 03

Create and publish

Artwork, captions and short videos prepared, approved by you and scheduled.

03 / 03

Review and improve

A regular look at what the channels delivered, so the next month improves.

Our approach

Plan, approve, publish, review.

The channels, number of posts, ad management and reporting are set out in your written scope. Growth depends on many factors, including your offer and budget, so we do not promise particular numbers.

01

Set goals and review channels

Agree what the channels are for and look at what is working today.

02

Plan the month

Draft the content calendar with the posts, offers and dates that matter.

03

Create, approve and publish

Prepare artwork and captions, get your approval, then schedule.

04

Review and adjust

Look at the results together and use them to shape the next plan.

Good to know

Frequently asked questions

What does monthly management include?

It depends on the agreed scope. It can include a content calendar, artwork, captions, scheduling, community replies, ad management and a performance review. The list is written into your scope.

Do we approve posts before they go live?

Yes. We send the plan and artwork for your approval before posting. Nothing goes live without sign-off unless we have agreed a different process with you.

Do you manage paid ads?

Yes, when it is part of the scope. Management fees and the advertising spend paid to platforms are kept separate, so you stay in control of the budget.

Which platforms do you manage?

We choose with you, based on where your audience spends time. This usually means a mix of social platforms and search, and we explain the reasoning before you commit.

Can you guarantee growth or sales?

No specific result can be guaranteed. We agree useful measures, report on what is available and use the findings to improve the next month.

How is this different from digital campaigns?

A digital campaign is a time-bound project with one clear goal. Digital management is the ongoing monthly work that keeps your channels active. Many clients use both.

Can you create the photo and video too?

Yes. Our in-house team produces design, photo and video, so your content stays consistent with your brand.

How much does digital management cost?

Fees depend on the channels, volume and reporting you need, and we give a clear written quote. Contact us on WhatsApp at 017-666 2368 for a first estimate.

Ready to keep your channels active and on brand?

Discuss digital management

Explore digital campaigns, digitalize your brand, or browse our public artwork.